Q36: If a sales rep is speaking with a specific person and discovers that the person … Q36: If a sales rep is speaking with a specific person and discovers that the person … Sherry | 2026-5-19 21:18 | 4 | HubSpot Inbound Marketing Certification 173 字 | 2 分钟 This is question 36 in the HubSpot Inbound Marketing Certification practice test. All questions are based on the official HubSpot Academy exam. Question [Multiple Choice] If a sales rep is speaking with a specific person and discovers that the person doesn't exactly match their assigned persona, what should the sales rep do? Options Rely on the information in the persona and ignore apparent differences. Focus on serving the person using the information they provide even if it doesn't match the persona. If the same discrepancy comes up repeatedly, the persona might need to be updated. ✅ Send the person back to marketing for further nurturing. Create a new persona immediately. Answer Correct Answer: Focus on serving the person using the information they provide even if it doesn't match the persona. If the same discrepancy comes up repeatedly, the persona might need to be updated. Explanation Personas are guides, not rigid rules. Serve the actual person and update personas when patterns of discrepancy emerge. ← Back to all HubSpot Inbound Marketing Certification Questions 赞赏 certificationexam answersHubSpotHubSpot Inbound Marketing