This is question 51 in the HubSpot Inbound Marketing Certification practice test. All questions are based on the official HubSpot Academy exam.
Question
[Multiple Choice] Why is it important to make sure the people buying your product are happy?
Options
- Happy customers generate more customers through word-of-mouth recommendations.
- Word-of-mouth from unhappy customers can prevent potential customers from buying.
- Happy customers are more likely to become repeat customers.
- All of the above ✅
Answer
Correct Answer: All of the above
Explanation
Customer happiness drives word-of-mouth, prevents negative reputation, and increases retention—all impacting business growth.
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