Q22: How can social media listening increase customer advocacy? Q22: How can social media listening increase customer advocacy? Sherry | 2026-5-19 21:18 | 4 | HubSpot Social Media Marketing Certification 122 字 | 1 分钟内 This is question 22 in the HubSpot Social Media Marketing Certification practice test. All questions are based on the official HubSpot Academy exam. Question [Multiple Choice] How can social media listening increase customer advocacy? Options Responding only to positive social posts and re-sharing them Responding only to negative social posts with helpful responses Responding to social posts—whether positive or negative—shows that you're listening ✅ Responding to a social post within one hour shows your company is full of social-savvy people Answer Correct Answer: Responding to social posts—whether positive or negative—shows that you're listening Explanation Responding to ALL posts demonstrates genuine listening and care, which builds advocacy. ← Back to all HubSpot Social Media Marketing Certification Questions 赞赏 certificationexam answersHubSpotHubSpot Social Media Marketing