Q11: True or False? In social media, a service level agreement (SLA) refers to how mu… Q11: True or False? In social media, a service level agreement (SLA) refers to how mu… Sherry | 2026-5-19 21:18 | 5 | HubSpot Social Media Marketing Certification 88 字 | 1 分钟内 This is question 11 in the HubSpot Social Media Marketing Certification practice test. All questions are based on the official HubSpot Academy exam. Question [True or False] True or False? In social media, a service level agreement (SLA) refers to how much time passes between when a customer reaches out and when the company responds. Options True ✅ False Answer Correct Answer: True Explanation A social media SLA defines response time commitments—how quickly the company responds to customer inquiries. ← Back to all HubSpot Social Media Marketing Certification Questions 赞赏 certificationexam answersHubSpotHubSpot Social Media Marketing