What is the main purpose of a Service Level Agreement (SLA) in cloud computing?
- A. To formally define the guaranteed level of service, uptime, and remediation if targets are not met
- B. To list all available cloud products
- C. To describe the physical location of data centers
- D. To define the programming language used for applications
✅ Correct Answer: A. To formally define the guaranteed level of service, uptime, and remediation if targets are not met